Welcome to the CBH Education

Privacy Policy

CBH Education (“we”, “us”, “our”) values your privacy and is committed to safeguarding your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant UK data protection laws.

1. Data We Collect

We may gather and process:

  • Identification details: name, date of birth, address, telephone number, email address, and emergency contact information.
  • Educational information: academic records, enrolment details, certificates, qualifications, and assessment outcomes.
  • Payment information: billing and transaction details, as applicable.
  • Technical data: IP address, browser type, device, and website usage via cookies.
  • Sensitive data (if applicable): health or disability information to support inclusive learning.

2. Purpose of Processing

Your data is processed for:

  • Delivering educational services, including course administration and communication.
  • Processing applications, admissions, assessments, and payments.
  • Communicating updates, support, and responses to your enquiries.
  • Meeting legal and regulatory obligations.
  • Enhancing our services, website, and user experience.
  • Ensuring safety, welfare, and safeguarding of all stakeholders.

3. Legal Basis for Processing

We rely on one or more of the following lawful bases:

  • Consent: when you explicitly provide permission.
  • Contractual necessity: to fulfil the services you engage us for.
  • Legal obligation: to comply with statutory requirements.
  • Legitimate interests: for operational or administrative purposes, balanced with your rights.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share data with:

  • Awarding bodies, regulators, or accrediting organisations.
  • Third-party service providers (e.g. IT, payment processing, administrative services).
  • Authorities if required by law.
  • Safeguarding or welfare professionals, where necessary for protection purposes.

5. Data Security and Storage

  • Your data is stored securely within the UK/EEA, safeguarded by robust technical and organisational measures.
  • Access to your data is limited to authorised personnel only.
  • We retain your data only as long as required to meet legal, regulatory, or contractual obligations.

6. Your Rights

Under the UK GDPR, you have rights including:

  • Accessing your personal data.
  • Rectifying inaccurate data.
  • Requesting erasure (where lawful).
  • Restricting or objecting to processing.
  • Data portability.
  • Withdrawing consent at any time (where consent forms the basis).

To exercise any of these rights, please contact us (details below).

7. Cookies

We use cookies to improve site functionality and analyse usage. You may manage or opt out through your browser or via our Cookie Policy. Certain cookies essential to site operations are always active. cbheducation.co.uk


8. Contact Details

For any privacy queries or requests:

CBH Education
Silverstream House
45 Fitzroy Street
London W1T 6EB
United Kingdom
Email: enquiries@cbheducation.co.uk

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